Consumer Access Specialist

A Consumer Access Specialist role at Texas Health Huguley Memorial Medical Center in Burleson, Texas, supporting patient registration, insurance verification, and revenue cycle functions in a hospital setting. ### What you'll do - Register patients for all hospital services, collecting accurate demographic and insurance information to minimize duplicate medical records - Verify insurance eligibility and benefits, obtain pre-authorizations, and coordinate with utilization management staff on pre-authorization issues - Perform Medicare compliance reviews and issue Advance Beneficiary Notices of Noncoverage as required - Generate patient financial responsibility estimates, collect payments, and establish payment plans - Manage communication across clinical, ancillary, and consumer access departments to support a smooth patient experience - Perform cashiering functions including cash collections and reconciliation, and provide PBX/switchboard coverage as needed ### What we're looking for - High school diploma or equivalent required; Associate degree preferred - 1+ year of customer service, healthcare, or revenue cycle experience preferred - Basic to intermediate medical terminology and working knowledge of insurance benefits - Familiarity with electronic health record (EMR) systems and Microsoft Office programs - Adherence to CMS, EMTALA, and HIPAA regulations - Bilingual English/Spanish preferred; CHAA or CRCR certification a plus ### What's included - Pay range: $17.16–$27.45/hour ($35,693–$57,096 annualized) - Medical, dental, vision, life, and disability insurance from day one - Paid time off from day one and 4 weeks of 100% paid parental leave - 403(b) retirement plan - Career development resources and whole-person well-being support ### About the practice Texas Health Huguley Memorial Medical Center is a faith-based hospital in Burleson, Texas, operated under the AdventHealth system and grounded in the mission of Extending the Healing Ministry of Christ. The facility serves the greater Fort Worth/South Tarrant County community with a full range of inpatient and outpatient services. The Consumer Access team plays a central role in connecting patients to care from the first point of contact.