Medical Front Office Assistant Maternal Fetal Medicine

AdventHealth is hiring a full-time Medical Front Office Assistant for its Maternal Fetal Medicine clinic in Ocala, Florida. ### What you'll do - Greet and direct patients in a welcoming, timely manner at the front desk - Schedule, confirm, and manage patient appointments to minimize no-show rates - Collect insurance cards, photo IDs, copays, deposits, deductibles, and self-pay payments at time of service - Obtain and verify insurance authorizations prior to appointments and notify patients of coverage status - Process patient referrals and facilitate accurate, timely medical record requests - Support daily closing procedures and distribute documentation within the electronic medical record ### What we're looking for - High school diploma or equivalent (required) - 1+ years of related front office or medical administrative experience (preferred) - Ability to handle multi-line phone systems professionally and document calls appropriately - Familiarity with insurance verification, authorization processes, and patient payment plans - Strong interpersonal skills with a patient-centered approach ### What's included - Pay range: $15.69–$25.10/hour (~$32,635–$52,208 annually) - Medical, dental, vision, life, and disability insurance from day one - Paid time off from day one - 403(b) retirement plan - 4 weeks of 100% paid parental leave - Career development resources and whole-person well-being support ### About the practice AdventHealth is a faith-based, not-for-profit health system operating across multiple states, with a mission centered on whole-person care. The Ocala Maternal Fetal Medicine clinic serves high-risk obstetric patients, providing specialized outpatient care within AdventHealth's broader women's health network. This role supports the clinical team in delivering coordinated, patient-focused service at the 1219 S Pine Ave location.