<p>A large, well-regarded North Texas physician organization is hiring a full-time Patient Service Representative for its Family Medicine ambulatory clinic in Sachse, TX. This is a Monday–Friday, 8:00 a.m.–5:00 p.m. role with no evenings, no weekends, and no on-call — part of a network of 92+ clinics that offers genuine career mobility across the Dallas–Fort Worth region. The organization has earned recognition from Newsweek, Glassdoor, Fortune, and Great Place to Work for its workplace culture.</p>
<h3>Perks and Benefits</h3> <ul> <li>Competitive salary within a structured, system-wide compensation framework</li> <li>Medical, dental, and vision insurance</li> <li>Matched retirement plan</li> <li>Employee wellness program</li> <li>Career advancement opportunities across a network of 92+ ambulatory clinic locations, an urgent care site, and a virtual care platform</li> </ul>
<h3>Practice Highlights</h3> <ul> <li>Monday–Friday schedule, 8:00 a.m.–5:00 p.m. — no evenings, weekends, or holidays</li> <li>Front-desk responsibilities include patient greeting, check-in, registration, and demographic and insurance verification using medical management software</li> <li>Co-pay and patient payment collection; daily charge entry and receipt balancing under Office Manager direction</li> <li>Telephone triage: answering and screening incoming calls, taking messages, and routing to appropriate clinical staff</li> <li>Patient liaison function, including assistance for those with ambulatory difficulties and adherence to scheduling protocols</li> <li>Compliance with OSHA regulations and established patient confidentiality policies</li> <li>Part of a physician organization operating 92+ ambulatory clinics, an urgent care location, and MethodistNOW virtual care services across North Texas</li> <li>Recognized employer: Newsweek, Glassdoor, Fortune, and Great Place to Work designations for culture and employee experience</li> </ul>
<h3>Qualifications</h3> <ul> <li>High school diploma or equivalent required</li> <li>Minimum two years of front-office experience using medical management software preferred</li> <li>Working knowledge of medical terminology and coding preferred</li> <li>Typing or data entry proficiency of at least 40 WPM</li> <li>Strong interpersonal and communication skills, including professional management of upset or frustrated patients</li> <li>Consistent exercise of judgment and discretion in a patient-facing environment</li> </ul>
<h3>About the Community</h3> <p>Sachse is a fast-growing suburb situated along the northeastern edge of the Dallas–Fort Worth Metroplex, straddling the Dallas and Collin County line. The area offers highly rated public schools, affordable housing relative to inner-ring DFW suburbs, and easy access to Lake Ray Hubbard for outdoor recreation. Residents enjoy the amenities of a major metropolitan region — professional sports, dining, arts, and an international airport — while living in a quieter, community-oriented setting.</p>