A large, well-regarded North Texas physician organization is hiring a full-time Patient Service Representative for its Family Medicine ambulatory clinic in Sachse, TX. This is a Monday–Friday, 8:00 a.m.–5:00 p.m. role with no evenings or weekends, embedded within a network of 92+ clinics that offers genuine career mobility across the region. The organization has earned recognition from Newsweek, Glassdoor, Fortune, and Great Place to Work for its workplace culture — a signal of how front-office staff are treated day to day.
Perks and Benefits
- Competitive salary within an established health system compensation structure
- Medical, dental, and vision insurance
- Matched retirement plan
- Employee wellness program
- Career advancement opportunities across a network of 92+ ambulatory clinic locations, urgent care, and virtual care
Practice Highlights
- Monday–Friday schedule, 8:00 a.m.–5:00 p.m. — no evenings, no weekends, no holidays
- Ambulatory Family Medicine clinic setting in Sachse, TX
- Part of a physician organization operating 92+ ambulatory clinics, an urgent care site, and a virtual care platform (MethodistNOW)
- Front-desk responsibilities include patient greeting, check-in, registration, demographic and insurance verification, and billing data entry
- Co-pay collection, charge entry, and daily receipt balancing under Office Manager direction
- Call management: answering, screening, and routing incoming calls to appropriate clinical staff
- Patient liaison function, including assisting those with ambulatory difficulties and adhering to scheduling protocols
- Workplace recognized by Newsweek, Glassdoor, Fortune, and Great Place to Work for culture and employee experience
Qualifications
- High school diploma or equivalent required
- Minimum two years of front-office experience using medical management software preferred
- Working knowledge of medical terminology and coding preferred
- Data entry or typing proficiency at 40 WPM
- Strong verbal and written communication skills; demonstrated ability to exercise judgment and discretion
- Ability to manage patient interactions professionally, including de-escalation of upset or frustrated individuals
- Adherence to OSHA regulations and patient confidentiality policies required
About the Community
Sachse is a growing suburban community in the Dallas–Fort Worth Metroplex, situated along the border of Dallas and Collin counties — one of the fastest-growing and most economically active regions in the country. Residents enjoy access to top-rated schools, abundant retail and dining, and the full cultural and recreational amenities of the greater Dallas area within a short commute. The combination of suburban quality of life, low Texas cost of living relative to comparable metros, and proximity to a major urban center makes Sachse an attractive base for healthcare professionals at any career stage.