Office Assistant Practice Based

An Office Assistant – Practice Based position is open at AdventHealth Tampa, supporting front-desk and administrative operations at a physician practice in Tampa, Florida. ### What you'll do - Greet and direct patients in a welcoming, timely manner and handle all incoming telephone calls with appropriate documentation - Schedule and confirm patient appointments to maintain low no-show rates - Collect insurance cards, photo IDs, copays, deductibles, coinsurance, and self-pay payments at time of service - Obtain insurance authorizations and verify coverage prior to appointments, notifying patients of status - Process patient referrals and medical record requests accurately and on time - Establish patient payment plans and assist with daily closing procedures per department policy ### What we're looking for - High school diploma or equivalent (required) - 1+ years of related administrative or medical office experience (preferred) - Demonstrated ability to handle patient interactions professionally and efficiently - Familiarity with insurance verification, referral processing, and medical records workflows ### What's included - Pay range: $15.69–$25.10/hour ($32,635–$52,208 annualized) - Medical, dental, vision, life, and disability insurance from day one - Paid time off from day one - 403(b) retirement plan - 4 weeks of 100% paid parental leave - Career development resources and whole-person well-being support ### About the practice AdventHealth Tampa is part of AdventHealth, a faith-based, not-for-profit health system operating across multiple states with a mission centered on whole-person care. The Tampa campus at 3100 E. Fletcher Ave. serves a broad outpatient community and offers a structured, team-oriented practice environment. Staff are supported by system-wide resources including mental health programs, professional development, and comprehensive benefits.