This onsite Physician Clinical Systems Specialist role is based at a Baylor Scott & White (BSW) facility in Arlington, TX, and sits at the intersection of clinical operations and health information technology. Reporting directly to the Market Clinical Informatics Director, this position serves as the primary Cerner EMR expert embedded on the hospital floor — providing real-time, at-the-elbow support to physicians, nurses, and advanced practice clinicians. The role is ideal for a clinically experienced professional who thrives on translating complex technology into practical, efficient bedside workflow.
Perks and Benefits
- Full-time, onsite employment with a large, established acute care health system
- Collaborative reporting structure directly to the Market Clinical Informatics Director
- Opportunity to influence system-wide EMR optimization and clinician satisfaction initiatives
- Exposure to enterprise-level clinical informatics projects, implementations, and upgrades
- Equal opportunity employer with reasonable accommodations for qualified individuals with disabilities
- Participation in E-Verify employment eligibility program
Practice Highlights
- Primary platform: Cerner EMR — role requires deep functional expertise and the ability to train and support end users across all clinical departments
- Purposeful hospital rounding is a core daily function — this is a floor-level, hands-on support role, not a desk-based position
- Direct at-the-elbow support provided to both physicians and nursing staff to ensure seamless EMR integration into clinical workflow
- Responsible for ensuring consistent, policy-aligned, and standards-compliant use of the EMR across the facility
- Develops and delivers education content to communicate EMR changes, new initiatives, and ongoing projects to clinical staff
- Serves as a formal "voice of the customer" conduit — regularly collecting and escalating clinician feedback on EMR performance and usability to the Market Clinical Informatics Director
- Collaborates with the Market Clinical Informatics Director on strategies to improve physician and clinician satisfaction with clinical systems
- Participates in EMR implementation, support, and optimization efforts as needed beyond routine rounding duties
Qualifications
- High School Diploma required; additional clinical or health IT education preferred
- Minimum 3 years of experience in a clinical hospital setting strongly preferred
- Demonstrated understanding of clinical workflow and the ability to integrate technology into active clinical practice
- Strong problem-solving and conflict resolution skills in a fast-paced hospital environment
- Excellent verbal, written, and presentation communication skills — must be comfortable educating and presenting to physician and nursing audiences
- Must model credibility, professionalism, and a high standard of customer service when engaging clinical staff
- Ability to develop and sustain collaborative relationships with physicians, nurses, and clinical leadership
About the Community
Arlington, TX sits in the heart of the Dallas–Fort Worth Metroplex, one of the fastest-growing and most economically dynamic regions in the United States. The area offers a low state income tax environment, a wide range of housing options at varying price points, highly rated suburban school districts, and immediate access to the cultural, dining, sports, and entertainment amenities of both Dallas and Fort Worth. Arlington itself is home to major professional sports venues and a vibrant urban core, making it an attractive base for professionals relocating to North Texas.