A busy multi-specialty physician group in West Palm Beach, Florida — part of the largest healthcare network in Palm Beach County — is seeking a Bilingual (Spanish/English) Practice Coordinator to serve as the operational hub of a high-volume physician office. This is a full-scope front-office leadership role combining patient-facing coordination, revenue cycle functions, and daily practice management within a well-resourced, community-trusted health system spanning hospitals, ambulatory surgery centers, and outpatient diagnostic facilities across Palm Beach County.
Perks and Benefits
- Medical, dental, vision, and life insurance coverage
- 401(k) retirement savings plan with employer match
- Generous paid time off (PTO)
- Health savings accounts (HSA); healthcare and dependent flexible spending accounts (FSA)
- Career development and continuing education opportunities
- Employee Assistance Program (EAP) and employee discount program
- Voluntary benefits: pet insurance, legal insurance, accident and critical illness insurance, long-term care, elder and childcare assistance, auto and home insurance
Practice Highlights
- Front-office coordinator role within a large multi-specialty physician group serving Palm Beach County
- Daily patient greeting, phone management, and appointment scheduling for a high-volume physician office
- Insurance verification and referral processing for a diverse, bilingual patient population
- Charge entry, patient balance processing, and daily reconciliation of charges and payments — direct involvement in revenue cycle operations
- Medical records management: copying, reviewing, and ensuring accuracy of patient records
- Oversight of front desk operations including appointment confirmation and office supply ordering
- EMR platform: NextGen or Athena (experience with either preferred)
- Part of the Palm Beach Health Network Physician Group (PBHN), recognized as the highest-quality and longest-tenured healthcare network in Palm Beach County, encompassing hospitals, ambulatory surgery centers, and outpatient diagnostic facilities
Qualifications
- High School Diploma or GED required
- Bilingual fluency in Spanish and English highly preferred — essential for serving the local patient community
- Minimum 5 years of experience in a physician practice setting preferred
- Completion of a Medical Office Assistant program preferred
- Healthcare management or administration certification preferred
- EMR/EHR experience required; NextGen or Athena platform experience strongly preferred
- Proficiency in a Windows environment with working knowledge of Microsoft Word, Outlook, and internet-based tools
- Demonstrated ability to work flexibly and adaptably within a complex, matrixed healthcare organization
About the Community
West Palm Beach sits at the heart of Palm Beach County on Florida's southeastern Atlantic coast — a region defined by year-round sunshine, waterfront living, and a vibrant mix of cultural amenities, dining, and outdoor recreation. The area offers a lower cost of living relative to Miami while maintaining easy access to South Florida's full metropolitan corridor. Families benefit from strong public and private school options, and the region's diverse, multilingual population makes Spanish fluency a genuine professional and community asset here.