Baptist Medical Network in San Antonio, Texas is hiring a full-time Patient Service Representative to support front office operations in a busy multi-specialty physician practice. This non-exempt role is the first point of contact for patients and plays a central part in delivering the high-quality, compassionate care that defines this 12-county South Texas healthcare network. A $500 sign-on bonus is available for new hires, and the position comes with a comprehensive benefits package designed to support long-term career growth and personal well-being.
Perks and Benefits
- $500 sign-on bonus for new hires
- Medical, dental, vision, and life insurance coverage
- 401(k) retirement savings plan with employer match
- Generous paid time off
- Health savings accounts (HSA); healthcare and dependent flexible spending accounts (FSA)
- Career development and continuing education opportunities
- Employee Assistance Program and employee discount program
- Voluntary benefits including pet insurance, legal insurance, accident and critical illness insurance, long-term care, elder and childcare assistance, and auto and home insurance
Practice Highlights
- Physician office setting within Baptist Medical Network, a premier South Texas healthcare organization spanning 12 counties
- Diverse multi-specialty provider group serving a broad regional patient population
- Front office responsibilities include patient check-in and check-out, appointment scheduling, and referral coordination
- Insurance verification and accurate patient demographic data entry into an electronic system
- Co-pay collection, charge entry, and patient balance processing
- Patient portal enrollment and education on office policies and procedures
- Collaborative team environment with a shared mission of community-centered, high-quality care
Qualifications
- High school diploma or GED required; completion of a medical office assistant program preferred
- Healthcare management or administration certification preferred
- Minimum two years of customer service experience; medical office experience strongly preferred
- Familiarity with electronic health record or practice management systems for data entry and scheduling
- Working knowledge of insurance verification, co-pay collection, and referral processing
About the Community
San Antonio is the second-largest city in Texas and one of the fastest-growing metros in the United States, offering an exceptional quality of life at a cost well below comparable major cities. Residents enjoy a rich cultural heritage, a vibrant food and arts scene, world-class attractions including the River Walk and the Alamo, and easy access to the Texas Hill Country for outdoor recreation. The city is home to highly rated public and private schools, a strong military and healthcare economy, and a warm climate year-round — making it an outstanding destination for professionals at any stage of their career.