<p>Baptist Medical Network in San Antonio, Texas is hiring a full-time Patient Service Representative to support front-office operations in a busy physician practice. This non-exempt role sits at the center of the patient experience — managing scheduling, registration, insurance verification, and charge entry within a multi-specialty network that spans 12 counties across South Texas. New hires receive a $500 sign-on bonus.</p>
<h3>Perks and Benefits</h3> <ul> <li>$500 sign-on bonus for new hires</li> <li>Medical, dental, vision, and life insurance</li> <li>401(k) retirement savings plan with employer match</li> <li>Generous paid time off</li> <li>Health savings accounts (HSA); healthcare and dependent flexible spending accounts (FSA)</li> <li>Career development and continuing education opportunities</li> <li>Employee Assistance Program and employee discount program</li> <li>Voluntary benefits: pet insurance, legal insurance, accident and critical illness insurance, long-term care, elder and childcare assistance, auto and home insurance</li> </ul>
<h3>Practice Highlights</h3> <ul> <li>Physician office setting within Baptist Medical Network, a multi-specialty organization serving 12 counties across South Texas</li> <li>Front-desk patient greeting, check-in, and check-out workflows in a high-volume ambulatory environment</li> <li>Accurate collection and electronic entry of patient demographics and insurance information</li> <li>Appointment scheduling, confirmation, and rescheduling via phone</li> <li>Co-pay collection, charge entry, and patient balance processing</li> <li>Referral coordination and scheduling support for outgoing patients</li> <li>Patient portal enrollment and education on office policies and procedures</li> <li>Part of a collaborative, community-focused care team aligned with a mission of high-quality, compassionate care</li> </ul>
<h3>Qualifications</h3> <ul> <li>High school diploma or GED required; completion of a medical office assistant program preferred</li> <li>Healthcare management or administration certification preferred</li> <li>Minimum two years of customer service experience; prior medical office experience strongly preferred</li> <li>Proficiency with electronic health record or practice management data entry</li> </ul>
<h3>About the Community</h3> <p>San Antonio is the second-largest city in Texas and one of the fastest-growing metros in the country, offering an exceptionally low cost of living relative to its size, a vibrant cultural scene rooted in deep Hispanic heritage, and year-round warm weather. The city is home to the River Walk, world-class dining, the San Antonio Spurs, and easy access to the Texas Hill Country for outdoor recreation. Excellent public and private school options, affordable housing, and a strong sense of community make San Antonio a compelling destination for professionals at every stage of their career.</p>