Baptist Medical Network in San Antonio, Texas is hiring a full-time Patient Service Representative to support front-office operations in a busy physician practice. This non-exempt role sits at the center of the patient experience — managing scheduling, registration, insurance verification, and charge entry within a multi-specialty network that spans 12 counties across South Texas. New hires receive a $500 sign-on bonus.
Perks and Benefits
- $500 sign-on bonus for new hires
- Medical, dental, vision, and life insurance
- 401(k) retirement savings plan with employer match
- Generous paid time off
- Health savings accounts (HSA); healthcare and dependent flexible spending accounts (FSA)
- Career development and continuing education opportunities
- Employee Assistance Program and employee discount program
- Voluntary benefits: pet insurance, legal insurance, accident and critical illness insurance, long-term care, elder and childcare assistance, auto and home insurance
Practice Highlights
- Physician office setting within Baptist Medical Network, a multi-specialty organization serving 12 counties across South Texas
- Front-desk patient greeting, check-in, and check-out workflows in a high-volume ambulatory environment
- Accurate collection and electronic entry of patient demographics and insurance information
- Appointment scheduling, confirmation, and rescheduling via phone
- Co-pay collection, charge entry, and patient balance processing
- Referral coordination and scheduling support for outgoing patients
- Patient portal enrollment and education on office policies and procedures
- Part of a collaborative, community-focused care team aligned with a mission of high-quality, compassionate care
Qualifications
- High school diploma or GED required; completion of a medical office assistant program preferred
- Healthcare management or administration certification preferred
- Minimum two years of customer service experience; prior medical office experience strongly preferred
- Proficiency with electronic health record or practice management data entry
About the Community
San Antonio is the second-largest city in Texas and one of the fastest-growing metros in the country, offering an exceptionally low cost of living relative to its size, a vibrant cultural scene rooted in deep Hispanic heritage, and year-round warm weather. The city is home to the River Walk, world-class dining, the San Antonio Spurs, and easy access to the Texas Hill Country for outdoor recreation. Excellent public and private school options, affordable housing, and a strong sense of community make San Antonio a compelling destination for professionals at every stage of their career.