About this role
AdventHealth Lenexa City Center is hiring a full-time Lead Consumer Access Specialist for its patient registration and revenue cycle team in Lenexa, Kansas.
### What you'll do
- Verify insurance eligibility and benefits, obtain pre-authorizations, and enter authorization data accurately into the system
- Register patients by collecting and validating demographic and financial information across all service lines
- Perform Medicare compliance reviews, eligibility checks, and complete Medicare Secondary Payer Questionnaires
- Generate patient cost estimates, collect upfront payments, and establish appropriate payment agreements
- Support the department supervisor with quality audits, staff mentoring, training coordination, and scheduling
- Document all patient and insurance interactions in the EMR and coordinate logistics with case management as needed
### What we're looking for
- Minimum 1 year of customer service experience and 1 year of revenue cycle experience (required)
- Advanced knowledge of insurance benefits, third-party payer processes, and hospital EMR systems
- High school diploma or equivalent required; Associate degree in business or related field preferred
- Familiarity with CMS, EMTALA, and HIPAA compliance requirements
- Certified Healthcare Access Associate (CHAA) or Certified Revenue Cycle Representative (CRCR) preferred
- Bilingual English/Spanish preferred
### What's included
- Pay range: $18.39–$29.43/hour ($38,251–$61,214 annualized)
- Medical, dental, vision, life, and disability insurance from day one
- Paid time off from day one and 4 weeks of 100% paid parental leave
- 403(b) retirement plan
- Career development resources and whole-person well-being support
### About the practice
AdventHealth Lenexa City Center is part of AdventHealth, a faith-based, not-for-profit health system serving communities across the United States. The Lenexa facility provides multispecialty outpatient and hospital-based services with a focus on integrated, whole-person care. This role operates Monday through Thursday, 10:00 AM–8:30 PM.