Manager, Insurance & Self Pay Collection

AdventHealth is hiring a Manager, Insurance & Self Pay Collection to oversee revenue cycle operations at its headquarters in Altamonte Springs, Florida. ### What you'll do - Manage and monitor best-practice workflows across hospital revenue cycle departments, the Single Billing Office, and centralized business offices - Supervise Single Billing Office performance against service level agreements to ensure timely, accurate patient billing - Develop and track key performance indicators in revenue cycle management and communicate results to leadership - Support new facility system activations, process testing, and software application rollouts in the field - Create policies, procedures, and training documentation in collaboration with Corporate Revenue Cycle educators - Partner with the Corporate Revenue Management Data Analytics team on billing-related reporting enhancements ### What we're looking for - Bachelor's degree in business or a related field (required); Master's degree preferred - 4+ years of experience in hospital or physician billing, patient financial services, or a related area - Previous management or supervisory experience required - Certified Revenue Cycle Representative (CRCR) credential preferred - Epic credential preferred - Ability to travel to revenue cycle centers to support operations and best-practice initiatives ### What's included - Salary range: $60,152–$111,886 per year - Medical, dental, vision, life, and disability insurance effective Day One - Paid time off from Day One - 403(b) retirement plan - 4 weeks of 100% paid parental leave - Career development resources and whole-person well-being support ### About the practice AdventHealth is a faith-based, nonprofit health system operating more than 50 hospital campuses across the United States, with its corporate headquarters in Altamonte Springs, Florida. The revenue cycle team supports enterprise-wide billing operations and works closely with hospital departments and centralized business offices to optimize financial performance and patient experience.