About this role
A Consumer Access Specialist (PRN) at AdventHealth Redmond handles patient registration, insurance verification, and financial counseling at a hospital campus in Rome, Georgia.
### What you'll do
- Register patients for all hospital services, ensuring accuracy and preventing duplicate medical records
- Verify insurance eligibility and benefits, and obtain pre-authorizations within required timeframes
- Conduct Medicare compliance reviews and issue Advance Beneficiary Notices of Noncoverage as needed
- Generate accurate patient financial responsibility estimates and collect payments or establish payment plans
- Coordinate with utilization management staff on pre-authorization issues and provide patients with logistical information
### What we're looking for
- High school diploma or equivalent required; Associate degree preferred
- 1+ year of customer service, relevant healthcare, or revenue cycle experience preferred
- Working knowledge of Microsoft Office and familiarity with database programs
- Ability to operate standard office equipment (computer, fax, printer, scanner)
- Strong professional communication skills, both verbal and written
- Certified Healthcare Access Associate (CHAA) or Certified Revenue Cycle Representative (CRCR) preferred
### What's included
- Pay range: $15.89–$25.43/hour (~$33,051–$52,894 annualized)
- PRN/per-diem schedule with flexibility across days, evenings, nights, weekends, and holidays
### About the practice
AdventHealth Redmond is a faith-based community hospital located in Rome, Georgia, part of the AdventHealth system. The facility provides a broad range of inpatient and outpatient services to the northwest Georgia region, emphasizing whole-person care across body, mind, and spirit.