About this role
A full-time Scheduler supports outpatient patient access operations at AdventHealth Port Orange Health Park in Port Orange, Florida.
### What you'll do
- Manage scheduling requests for outpatient tests and patient exams in a timely, accurate manner
- Complete pre-registration of clinical and financial data over the phone, ensuring records are current and conflict-free
- Handle all incoming lines, specialty calls, and provider communications via phone, email, and fax
- Liaise with insurance providers, case managers, the central business office, and third-party Medicaid eligibility vendors
- Obtain pre-certifications, benefits verifications, and authorizations in compliance with insurance carrier requirements
- Identify and resolve scheduling, account, or payment issues before patient visits
### What we're looking for
- High school diploma or equivalent (required)
- Minimum 1 year of healthcare experience (required)
- Prior patient scheduling or patient access experience (preferred)
- Knowledge of ICD-9/CPT coding, medical terminology, and health insurance concepts including co-pays, coinsurance, and deductibles
- Proficiency in Windows-based computer software; typing speed of at least 35 WPM
- CPR certification (preferred)
### What's included
- Pay range: $16.63–$26.60/hr (~$34,590–$55,328 annualized)
- Medical, dental, vision, life, and disability insurance from day one
- Paid time off from day one
- 403(b) retirement plan
- Four weeks of 100% paid parental leave
- Career development resources and whole-person well-being support
### About the practice
AdventHealth Port Orange Health Park is part of AdventHealth, a faith-based, not-for-profit health system operating across multiple states with a mission centered on whole-person care. This outpatient location at 5821 S Williamson Blvd serves the Port Orange, FL community with accessible, coordinated clinical services. The role operates Monday–Friday, 7:30 AM–4:00 PM.