About this role
A Consumer Access Specialist (Part-Time, Nights) at AdventHealth Gordon supports patient registration, insurance verification, and financial services at a hospital campus in Calhoun, Georgia.
### What you'll do
- Verify insurance eligibility and benefits, obtain pre-authorizations, and coordinate with utilization management for timely patient access.
- Register patients accurately, collect demographic and insurance information, and prevent duplicate medical records.
- Conduct Medicare compliance reviews, issue Advance Beneficiary Notices of Noncoverage, and document payer decisions accurately.
- Create patient financial responsibility estimates, collect payments, establish payment plans, and perform cash reconciliation.
- Coordinate communication across departments and support patient experience initiatives, including PBX coverage as needed.
### What we're looking for
- High school diploma or equivalent required; associate degree preferred.
- 1+ year of customer service, relevant healthcare, or revenue cycle experience preferred.
- Working knowledge of Microsoft Office and electronic health record systems.
- Familiarity with CMS, EMTALA, and HIPAA compliance requirements.
- Basic medical terminology and ability to interpret insurance benefit information.
- CHAA or CRCR certification preferred.
### What's included
- Pay range: $15.89–$25.43/hour (~$33,051–$52,894 annualized).
- Medical, dental, vision, life, and disability insurance effective Day One.
- Paid time off from Day One and 4 weeks of 100% paid parental leave.
- 403(b) retirement plan.
- Career development resources and whole-person well-being support.
### About the practice
AdventHealth Gordon is part of the AdventHealth system, a faith-based, not-for-profit health network committed to whole-person care. The Calhoun, Georgia campus serves the Gordon County community with a range of inpatient and outpatient services. This role works Monday–Thursday, 5 p.m.–11 p.m.