Emergency Dispatch Communications Specialist

An Emergency Dispatch Communications Specialist role at AdventHealth is available on the night shift at the Ginsburg Tower campus in Orlando, Florida. ### What you'll do - Answer incoming emergency calls promptly, collect pertinent information, and enter required details into the Computer Aided Dispatch (CAD) system - Complete the CAD log with accurate patient demographics and time-stamped events in adherence to department protocols - Update the status of field units and aircraft to ensure compliance and timely transport - Coordinate with the Dispatch Supervisor to identify and deploy appropriate transport resources ### What we're looking for - High school diploma or equivalent (required) - 1+ year of relevant communications center experience (preferred) - Proficient verbal, written, and advanced computer skills including real-time electronic documentation - EMT certification, Licensed Paramedic credential, or valid Driver's License (all preferred) - Familiarity with CAD systems and electronic database platforms ### What's included - Pay range: $19.23–$30.77/hr (~$40,000–$64,000 annually) - Medical, dental, vision, life, and disability insurance from day one - Paid time off from day one - 403(b) retirement plan - 4 weeks of 100% paid parental leave - Career development and whole-person well-being resources, including mental health support and pet benefits ### About the practice AdventHealth is a faith-based, not-for-profit health system operating across multiple states with a mission centered on whole-person care. The Orlando Ginsburg Tower campus serves as a regional hub for emergency and acute care services. The Emergency Dispatch Communications team plays a direct operational role in coordinating patient transport and field unit response across the health system.