Marietta Eye Clinic in Marietta, GA is recruiting an experienced Patient Accounts Specialist to support its physician practice's financial services department. This multi-functional role spans medical coding, payment posting, claims resolution, and benefits coordination — with a strong emphasis on ophthalmology billing expertise. The position offers a stable Monday–Friday schedule within a specialized outpatient eye care environment and carries meaningful responsibility including participation in new-hire training.
Perks and Benefits
- Full-time, permanent employment with a large, established healthcare system
- Monday through Friday schedule, 7:00 AM – 6:30 PM (variable within that window based on department needs)
- Equal opportunity employer with reasonable accommodations for qualified individuals with disabilities
- E-Verify participating employer
Practice Highlights
- Specialty-focused outpatient ophthalmology practice (Marietta Eye Clinic) — all billing and coding work is ophthalmology-specific
- Coding function: ICD-10-CM, CPT, and HCPCS code assignment and sequencing for diagnoses, surgical procedures, and special therapies; claim scrubbing and edits; charge entry; electronic claim submission and rejection follow-up; co-managed surgery coordination and reporting
- Posting function: Evaluation of explanation of payments (EOBs); accurate posting of collection receipts; 835 file management and deposit tracking; bank deposit reporting and balancing; timely application of payments and denials; bank and bank partner liaison duties
- Claims resolution function: Daily research and correction of denials for assigned payers; aged trial balance and aging report review; documentation of all correspondence with patients, insurance carriers, and clients; patient payment receipt via phone and in-person; response to information requests within two business days
- Benefits coordination function: Insurance verification and benefit coverage confirmation using the Clearwave system; prior authorization and notification management for elective, non-elective, urgent, and emergent outpatient services; timely completion of work lists within contractual guidelines
- Opportunity to assist in new-hire training, adding a mentorship dimension to the role
- Works across Medicare, Medicaid, and private insurance payer mix
Qualifications
- High school diploma or GED required; college degree preferred for posting-focused candidates
- Healthcare experience preferred across all functions
- Coding: CCS, CCS-P, or CPC certification (active or in process); 4+ years of ophthalmology-specific billing and coding experience
- Posting: 4+ years of ophthalmology experience; experience with managed care contracts; payment posting experience preferred
- Claims Resolution: CPC certification (active or in process); 2+ years of medical practice experience
- Benefits Coordination: Minimum one year of experience in hospital admitting, registration, insurance, or managed care settings
- Demonstrated ability to maintain strict patient confidentiality and adhere to HIPAA and departmental policies
About the Community
Marietta is a vibrant city in Cobb County, situated just northwest of Atlanta — offering the energy and amenities of a major metropolitan area with the character and cost-of-living advantages of a well-established suburban community. Residents enjoy a rich arts and dining scene, highly regarded public and private schools, and easy access to Atlanta's Hartsfield-Jackson International Airport. The area's mix of historic neighborhoods, green space, and proximity to the North Georgia mountains makes it an attractive destination for professionals at every stage of their career.