This PRN Patient Access Representative II role is based in Mount Pleasant, South Carolina, supporting front-end revenue cycle operations within a hospital setting. The position covers the full patient access workflow — from pre-registration and insurance verification through point-of-service collections and discharge coordination — across at least two service areas, including the Emergency Department. It is a strong fit for a detail-oriented healthcare administrative professional who thrives in a fast-paced, high-volume clinical environment and wants flexible PRN scheduling within a nationally recognized health system.
Perks and Benefits
- PRN / as-needed employment with scheduling based on departmental and system demands
- Access to a competitive benefits package commensurate with system resources
- Opportunity to build cross-functional expertise across multiple Patient Access service areas
- Backed by a health system with 30 years of healthcare industry expertise operating in more than 135 local regions nationwide
- Career development resources and leadership pathways within a large, established organization
- Vaccination and screening requirements fulfilled prior to start date (COVID-19, influenza, and any future required screenings as applicable by law)
Practice Highlights
- Full-cycle patient access responsibilities: scheduling, pre-admission, admission, registration, reception, and discharge functions
- Completes comprehensive patient registration at date of service, including collection and scanning of Protected Health Information
- Secures and explains all required legal and consent documentation: Advance Directives, Conditions of Service, Consent for Treatment, Important Message from Medicare, and EMTALA forms
- Performs insurance verification, benefits and eligibility checks, and obtains prior authorizations for both scheduled and unscheduled hospital services
- Conducts medical necessity checks and verifications in accordance with CMS requirements; secures inpatient visit notifications to payors
- Executes compliant point-of-service, pre-service, and post-service patient liability collections using proper negotiation techniques; performs hospital cash reconciliation and secured payment entry
- Assists with scheduling diagnostic procedures and coordinating post-discharge care as needed
- Must be proficient and deployable across at least two Patient Access service areas, including the Emergency Department
- Interprets physician orders, medical terminology, and insurance cards in accordance with established standards of care
- Works collaboratively with internal clinical teams and external clients (physician offices, payors) to ensure communication accuracy and workflow efficiency
- Hospital administration environment with potential exposure to high patient volumes and acute/life-threatening patient conditions
Qualifications
- High School Diploma or GED required; some college coursework preferred
- 0–1 year of customer service experience; 0–1 year of administrative experience in a medical facility, health insurance, or related setting preferred
- Minimum typing speed of 35 words per minute
- Demonstrated working knowledge of PC, CRT terminal, and printer operation
- Familiarity with hospital environment functions and departmental relationships preferred
- Understanding of Third Party Payor requirements and healthcare compliance standards preferred
- Ability to interpret physician orders, medical terminology, and insurance documentation
- Physical ability to sit at a computer terminal for extended periods, stand and walk frequently, lift or carry items up to 25 lbs occasionally, and assist patients with mobility using a wheelchair as needed
About the Community
Mount Pleasant is one of the fastest-growing communities in South Carolina, situated directly across the Arthur Ravenel Jr. Bridge from historic Charleston — offering residents the best of both worlds: a vibrant, family-friendly suburb with top-rated schools, waterfront neighborhoods, and easy access to world-class dining, arts, and culture. The area's coastal geography provides year-round outdoor recreation including beaches, boating, fishing, and golf, while the mild climate and relatively affordable cost of living compared to other coastal metros make it an attractive destination for professionals at any career stage.