Valley Baptist Medical Center in Harlingen, Texas is recruiting a bilingual (Spanish/English) Emergency Department Registrar for a day-shift position covering a high-volume acute care ED in the Rio Grande Valley. This front-line patient access role sits at the intersection of clinical operations and revenue cycle, requiring fluency in insurance verification, financial counseling, and real-time registration workflows. The position offers stable hospital employment with a full benefits package in one of South Texas's most established regional health systems.
Perks and Benefits
- Full employment with a competitive benefits package including health, dental, and vision coverage
- Retirement plan with company resources and incentives
- Vaccination and screening support provided prior to start of employment
- Reasonable accommodations provided for qualified individuals with disabilities
- Access to a large, established healthcare network spanning more than 135 local regions nationwide
- Career development and leadership advancement pathways within a major integrated health system
Practice Highlights
- Primary shift: Days, 7:00 AM – 7:00 PM (12-hour shifts); must be available for evening and night shifts as departmental needs require
- Stationed in the Emergency Department with cross-functional capability required in at least two Patient Access service areas
- Performs full patient registration at point of service, including demographic capture, insurance verification, benefits and eligibility checks, and authorization for both scheduled and unscheduled services
- Secures and explains all required legal and compliance forms: Advance Directives, Conditions of Service, Consent for Treatment, Important Message from Medicare, and EMTALA documentation
- Conducts medical necessity checks and verifications in accordance with CMS requirements; secures inpatient visit notifications to payors
- Performs patient liability collection before, during, and after date of service using compliant negotiation techniques; manages hospital cash reconciliation and secured payment entry
- Scans and manages Protected Health Information; creates and files patient information packets for upcoming services
- Assists with scheduling diagnostic procedures and coordinating post-discharge care as needed
- Works within a fast-paced ED environment with potential exposure to high patient volumes and acute, life-threatening patient conditions
- Interprets physician orders, medical terminology, and insurance cards in accordance with established standards of care
Qualifications
- Spanish/English bilingualism required
- High School Diploma or GED required; some college coursework preferred
- 0–1 year of customer service experience; 0–1 year of administrative experience in a medical facility, health insurance, or related field preferred
- Minimum typing speed of 35 words per minute; demonstrated proficiency with PC, CRT, and printer
- Working knowledge of third-party payor requirements and healthcare compliance standards preferred
- Ability to interpret physician orders, medical terminology, and insurance documentation
- Must be able to perform essential duties across at least two Patient Access service areas, including the Emergency Department
- Must be available to work variable hours and days based on departmental and system demands
- Must meet all required pre-employment vaccination and health screening requirements, including COVID-19 and influenza vaccinations as applicable
About the Community
Harlingen is a mid-sized city in the heart of the Rio Grande Valley in deep South Texas, offering a low cost of living, warm climate year-round, and a richly bicultural community rooted in Mexican-American heritage. The city sits roughly 30 miles from South Padre Island's Gulf Coast beaches and less than an hour from the international bridges connecting to Matamoros, Mexico, making it a natural fit for bilingual professionals. Harlingen offers affordable housing, a growing healthcare economy, and easy access to the outdoor recreation and cultural amenities of the broader Valley region.