This contract Patient Financial Services (PFS) Support Representative role is based in Frisco, TX, and sits within a healthcare revenue cycle operation serving more than 135 local regions nationwide. The position focuses on legal billing and compliance functions — processing attorney requests, subpoenas, affidavits, and depositions — within a collaborative office environment that uses industry-standard healthcare information systems including Epic, Meditech, ACE, and STAR. Candidates with a background in healthcare, legal, or business office administration and a working knowledge of revenue cycle workflows will find an immediate fit here.
Perks and Benefits
- Contract employment engagement
- Office-based team environment in Frisco, TX
- Competitive benefits package (as described by the organization for eligible contract staff)
- Opportunity to work within a nationally scaled healthcare revenue cycle organization with 30 years of industry expertise
- Reasonable accommodations provided for qualified individuals with disabilities
- E-Verify participating employer
Practice Highlights
- Primary focus on processing legal requests: attorney billing, affidavits, subpoenas, and depositions for patients, attorneys, and third parties
- Direct follow-up with attorneys to obtain information needed to fulfill legal requests within state-mandated timelines
- Account management duties including updating bankruptcy notices, submitting account adjustments, and posting and depositing attorney checks
- Clerical and document management responsibilities: sorting correspondence, filing, sending routine letters, photocopying, scanning, and indexing documents
- Account validation and updates performed across multiple platforms: ACE, STAR, Epic, and Meditech
- Fast-paced office and teamwork environment requiring strong prioritization and independent research skills
- Part of a revenue cycle services network supporting clients across more than 135 local regions nationwide, with a mission focused on value-based care transition and financial performance improvement
Qualifications
- High school diploma required; some college preferred
- 2–3 years of experience in a healthcare, legal, or business office environment
- Working knowledge of healthcare terminology and intermediate understanding of the healthcare industry
- Intermediate proficiency in Microsoft Word, Excel, and Outlook
- Experience with ACE, Epic, STAR, and/or Meditech systems is a plus
- Strong interpersonal, verbal, and written communication skills; excellent listening and organizational abilities
- Demonstrated ability to prioritize multiple tasks, work independently, and learn quickly in a dynamic environment
- Ability to meet applicable vaccination and pre-employment screening requirements prior to start date
About the Community
Frisco, TX is one of the fastest-growing cities in the United States, located in the northern Dallas–Fort Worth metroplex with easy access to major employment corridors, top-rated public schools, and a thriving dining and entertainment scene. The area offers a low state income tax environment, affordable suburban living relative to other major metros, and abundant recreational options including parks, sports venues, and proximity to Lake Lewisville. For professionals seeking a dynamic, family-friendly community with big-city amenities and a strong local economy, Frisco consistently ranks among the most desirable places to live and work in Texas.