The Paley Orthopedic & Spine Institute in West Palm Beach, Florida is recruiting an experienced Practice Coordinator to serve as the operational backbone of a globally recognized orthopedic and spine physician office. This institute is distinguished by its mission-driven focus on limb reconstruction, joint preservation, and restoration of function for patients with congenital, developmental, and post-traumatic orthopedic conditions — drawing patients from the local community, across the United States, and internationally. The right candidate brings polished front-office skills, charge entry fluency, and the composure to support a high-volume, complex specialty practice.
Perks and Benefits
- Medical, dental, vision, and life insurance coverage
- 401(k) retirement savings plan with employer match
- Generous paid time off
- Health savings accounts (HSA); healthcare and dependent flexible spending accounts (FSA)
- Career development and continuing education opportunities
- Employee Assistance Program and employee discount program
- Voluntary benefits: pet insurance, legal insurance, accident and critical illness insurance, long-term care, elder and childcare assistance, auto and home insurance
Practice Highlights
- Specialty physician office embedded within the Paley Orthopedic & Spine Institute — a nationally and internationally recognized center for orthopedic reconstruction and spine care
- Patient population spans pediatric and adult cases, including complex congenital, developmental, and post-traumatic orthopedic conditions from across the U.S. and abroad
- Treatment philosophy centered on reconstruction over amputation, limb and joint preservation, and individualized coordinated care
- Front-office operations include patient scheduling, physician scheduling, appointment confirmation, front desk oversight, and office supply management
- Charge entry, patient balance processing, and daily reconciliation of charges and payments are core daily responsibilities
- Medical records management: copying, reviewing, and ensuring accuracy of records in support of a multi-provider specialty practice
- Insurance verification and referral processing for a complex specialty patient base
- EMR platforms in use: NextGen and/or Athena preferred
Qualifications
- High School Diploma or GED required
- Minimum 5 years of experience in a physician practice setting preferred
- Completion of a Medical Office Assistant program preferred
- Healthcare management or administration certification preferred
- EMR/EHR experience required; NextGen or Athena experience strongly preferred
- Proficiency in a Windows environment with working knowledge of Microsoft Word, Outlook, and internet-based tools required
- Demonstrated ability to work flexibly and adaptably within a complex, matrixed organizational environment
About the Community
West Palm Beach sits on Florida's Atlantic coast, offering year-round sunshine, a vibrant arts and dining scene, and direct access to world-class beaches. The city combines a low state income tax environment with a relatively accessible cost of living compared to Miami, while remaining within easy reach of South Florida's full cultural and recreational amenities. Outdoor enthusiasts, families, and professionals alike are drawn to the area's waterfront lifestyle, strong school options, and proximity to major airports serving both domestic and international travel — a fitting home base for a practice that itself draws patients from around the world.