Desert Regional Medical Center in Palm Springs, California is seeking a full-time Clinical Operations Representative (COR) to serve as a central hub for nursing personnel allocation, patient admissions coordination, and bed management across a Level 1 Trauma Center campus. This night-shift role — rotating 7:00 PM to 7:30 AM — sits at the intersection of staffing operations and patient flow, working directly within Cerner, PBAR, RightBed, and the hospital ADT system. The position is part of Desert Care Network, a three-hospital system serving the Coachella Valley and Morongo Basin regions of Southern California, offering a high-acuity environment with strong institutional support.
Perks and Benefits
- Medical, dental, vision, and life insurance coverage
- 401(k) retirement savings plan with employer match
- Generous paid time off (PTO)
- Health savings accounts (HSA); healthcare and dependent flexible spending accounts (FSA)
- Career development and continuing education opportunities
- Employee Assistance Program (EAP) and employee discount program
- Voluntary benefits: pet insurance, legal insurance, accident and critical illness insurance, long-term care, elder and childcare assistance, auto and home insurance
- Note: benefit eligibility may vary based on employment status and location
Practice Highlights
- Full-time, rotating night shift: 7:00 PM – 7:30 AM
- Centrally located in the Nursing Office — serves as the operational command point for staffing and patient flow across the facility
- Allocates nursing personnel in consultation with House Supervisors, applying unit-specific staffing guidelines and union contract requirements
- Manages patient admissions and transfers using Cerner, PBAR, RightBed, FirstNet, and the hospital ADT system — working across multiple platforms concurrently
- Assigns hospital service codes, accommodation codes, and bed assignments; performs daily census reconciliation to verify patient presence and code accuracy
- Coordinates with EVS to expedite room turnover and patient placement; edits cleaning priorities directly in RightBed
- Monitors overtime accumulation, tracks attendance, verifies payroll accuracy, and maintains schedule integrity for float pool and contract staff
- Conducts compliance audits on float pool and contract staff files; maintains mandatory education tracking
- Supports orientation scheduling for new hires and contract staff
- Part of Desert Care Network — a three-hospital system that includes a Level 1 Trauma Center, comprehensive stroke program, cancer center, and the only Level 3 NICU in the Coachella Valley
Qualifications
- High school diploma or GED required
- Demonstrated ability to work in multiple computer systems concurrently; proficiency in Cerner, ADT systems, and Microsoft Office preferred
- 1–3 years of experience in a hospital setting with staffing, Cerner, or ADT exposure strongly preferred
- Strong written and verbal communication skills; ability to communicate professionally with patients, families, clinical staff, and mortuary personnel
- Proven organizational and prioritization skills with the ability to complete complex scheduling tasks with minimal errors
- Availability for both day and night shifts required; this role is currently scheduled on rotating nights
About the Community
Palm Springs sits in the heart of the Coachella Valley in Southern California — a desert resort city known for its year-round sunshine, mid-century modern architecture, world-class golf, and easy access to hiking in the San Jacinto Mountains via the Palm Springs Aerial Tramway. The region offers a relatively affordable cost of living compared to coastal Southern California metros, with Los Angeles and San Diego each reachable within two hours. The Coachella Valley's mix of outdoor recreation, arts, dining, and a vibrant community makes it an appealing destination for healthcare professionals seeking a distinctive lifestyle alongside meaningful clinical work.