Nacogdoches Medical Center in Nacogdoches, TX is expanding its Eligibility and Enrollment Services Department and has immediate full-time openings at both the individual contributor and leadership levels. These Patient Advocate roles sit at the front door of the patient experience — connecting patients to coverage, benefits, and financial pathways from the very first point of contact. Both tracks offer stable hospital-based employment within a recognized regional medical center serving East Texas.

Perks and Benefits

Full-time employment status for both representative and leadership roles
Employment protected under all applicable federal and state equal opportunity laws
Reasonable accommodations provided for qualified individuals with disabilities
E-Verify participating employer — supports candidates with work authorization documentation

Practice Highlights

Two distinct role tracks available simultaneously: Patient Advocate Representative (individual contributor) and Patient Advocate Leader (supervisory/management)
Department focus: patient eligibility determination and enrollment services — connecting patients to insurance, government programs, and financial assistance at the point of care
Embedded within Nacogdoches Medical Center, a full-service acute care hospital serving the East Texas region
Expanding department signals organizational investment and potential for team growth and upward mobility
Patient-facing and administratively integrated role — central to revenue cycle operations and patient access workflow

Qualifications

Representative track: entry-level to experienced candidates in healthcare patient access, eligibility, enrollment, or financial counseling welcomed
Leadership track: candidates with demonstrated supervisory or team-lead experience in a patient access, eligibility, or revenue cycle environment preferred
Familiarity with insurance verification, government program enrollment (Medicaid, Medicare, CHIP), or hospital financial assistance programs is an asset
Strong patient communication and advocacy skills required across both tracks
Must be eligible to work in the United States — E-Verify compliant employer

About the Community

Nacogdoches is one of the oldest towns in Texas, situated in the Piney Woods of East Texas roughly 140 miles northeast of Houston and 75 miles southwest of Shreveport, Louisiana. The area offers a low cost of living, a tight-knit community atmosphere, and access to Stephen F. Austin State University, which contributes cultural programming, athletics, and a steady local economy. Outdoor enthusiasts will find lakes, forests, and trails throughout the surrounding region — a strong draw for those seeking a quieter, nature-rich lifestyle without sacrificing access to urban amenities within a reasonable drive.