<p>A wound care clinic in San Antonio, Texas is seeking an experienced Patient Services Representative to own front-office operations and serve as the administrative backbone of a specialty outpatient setting. This role carries real responsibility — from scheduling and charge posting to authorization management and productivity reporting — within a large acute care health system operating 52 hospitals across nine states. Candidates who thrive on process ownership, patient-facing service, and clinic-level accountability will find this a substantive, stable position with a sign-on bonus opportunity.</p>
<h3>Perks and Benefits</h3> <ul> <li>Sign-on bonus available for qualified candidates</li> <li>Medical, dental, vision, and life insurance coverage</li> <li>401(k) retirement savings plan with employer match</li> <li>Generous paid time off</li> <li>Health savings accounts (HSA); healthcare and dependent flexible spending accounts (FSA)</li> <li>Continuing education and career development opportunities</li> <li>Employee Assistance Program (EAP) and employee discount program</li> <li>Voluntary benefits: pet insurance, legal insurance, accident and critical illness insurance, long-term care, elder and childcare support, auto and home insurance</li> </ul>
<h3>Practice Highlights</h3> <ul> <li>Specialty outpatient wound care clinic setting — focused, consistent patient population with defined workflows</li> <li>Full ownership of front-office operations: scheduling, co-pay collection, charge posting, and referral facilitation</li> <li>Responsible for obtaining prior authorizations and managing insurance verification processes</li> <li>Generates and interprets daily and weekly productivity reports; monitors clinic volume and operational metrics</li> <li>Coordinates office services and ensures maximum utilization of clinic resources in line with established programs</li> <li>Works within a multidisciplinary team environment supported by a large regional hospital system</li> <li>Part of a health system with 52 acute care and specialty hospitals across nine states, plus primary and specialty care clinics, diagnostic imaging centers, micro-hospitals, and off-campus emergency departments</li> </ul>
<h3>Qualifications</h3> <ul> <li>Minimum: High School Diploma or equivalent GED</li> <li>Preferred: Associate's degree from an accredited institution or completion of a Medical Office Assistant program</li> <li>Minimum 2 years of medical office experience required; 4 years preferred</li> <li>Knowledge of general healthcare issues, trends, and quality management principles expected</li> <li>Preferred: Healthcare management or administration certification</li> <li>No required licensure or CPR certification specified for this role</li> </ul>
<h3>About the Community</h3> <p>San Antonio is one of the fastest-growing cities in the United States, offering a low cost of living relative to other major metros, a vibrant cultural scene rooted in deep Hispanic heritage, and year-round warm weather. The city is home to the River Walk, world-class dining, the San Antonio Spurs, and easy access to the Texas Hill Country for outdoor recreation. Strong public and private school options, affordable housing, and a robust healthcare economy make San Antonio a compelling long-term home for healthcare professionals at every stage of their career.</p>