A wound care clinic in San Antonio, Texas is seeking an experienced Patient Services Representative to own front-office operations and serve as the administrative backbone of a specialty outpatient setting. This role carries real responsibility — from scheduling and charge posting to authorization management and productivity reporting — within a large acute care health system operating 52 hospitals across nine states. Candidates who thrive on process ownership, patient-facing service, and clinic-level accountability will find this a substantive, stable position with a sign-on bonus opportunity.
Perks and Benefits
- Sign-on bonus available for qualified candidates
- Medical, dental, vision, and life insurance coverage
- 401(k) retirement savings plan with employer match
- Generous paid time off
- Health savings accounts (HSA); healthcare and dependent flexible spending accounts (FSA)
- Continuing education and career development opportunities
- Employee Assistance Program (EAP) and employee discount program
- Voluntary benefits: pet insurance, legal insurance, accident and critical illness insurance, long-term care, elder and childcare support, auto and home insurance
Practice Highlights
- Specialty outpatient wound care clinic setting — focused, consistent patient population with defined workflows
- Full ownership of front-office operations: scheduling, co-pay collection, charge posting, and referral facilitation
- Responsible for obtaining prior authorizations and managing insurance verification processes
- Generates and interprets daily and weekly productivity reports; monitors clinic volume and operational metrics
- Coordinates office services and ensures maximum utilization of clinic resources in line with established programs
- Works within a multidisciplinary team environment supported by a large regional hospital system
- Part of a health system with 52 acute care and specialty hospitals across nine states, plus primary and specialty care clinics, diagnostic imaging centers, micro-hospitals, and off-campus emergency departments
Qualifications
- Minimum: High School Diploma or equivalent GED
- Preferred: Associate's degree from an accredited institution or completion of a Medical Office Assistant program
- Minimum 2 years of medical office experience required; 4 years preferred
- Knowledge of general healthcare issues, trends, and quality management principles expected
- Preferred: Healthcare management or administration certification
- No required licensure or CPR certification specified for this role
About the Community
San Antonio is one of the fastest-growing cities in the United States, offering a low cost of living relative to other major metros, a vibrant cultural scene rooted in deep Hispanic heritage, and year-round warm weather. The city is home to the River Walk, world-class dining, the San Antonio Spurs, and easy access to the Texas Hill Country for outdoor recreation. Strong public and private school options, affordable housing, and a robust healthcare economy make San Antonio a compelling long-term home for healthcare professionals at every stage of their career.