<p>This full-time Associate Patient Care Coordinator role is based at a busy outpatient medical office in Fort Myers, Florida, serving as the front-line connection between patients and clinical care. The position operates Monday through Friday, 8 AM to 5 PM — no evenings, no weekends — making it a strong fit for healthcare support professionals seeking schedule stability in a growing Southwest Florida market. The role carries meaningful responsibility across patient intake, medical records management, and financial collections within a large, mission-driven health organization.</p>
<h3>Perks and Benefits</h3> <ul> <li>Hourly pay range: $16.15 – $28.80 per hour (full-time, based on local labor market, education, and experience)</li> <li>Comprehensive benefits package including medical, dental, and vision coverage (subject to eligibility requirements)</li> <li>401(k) with company contribution (subject to eligibility requirements)</li> <li>Employee stock purchase plan with equity participation</li> <li>Incentive and recognition programs tied to individual performance</li> <li>Career development pathways with defined criteria for advancement into other roles</li> <li>Drug-free workplace; pre-employment drug screening required</li> </ul>
<h3>Practice Highlights</h3> <ul> <li>Located at 13862 Plantation Rd., Suite 423, Fort Myers, FL 33912 — an established outpatient office setting</li> <li>Monday through Friday schedule, 8 AM – 5 PM; no weekend or holiday rotation</li> <li>Greets and manages patient flow with a target 15-minute wait time standard</li> <li>Handles patient intake including document copying, co-payment collection, co-insurance, and deductible processing; issues receipts and manages daily cashier deposits per company policy</li> <li>Processes walk-in patients and visitors in addition to scheduled appointments</li> <li>Answers multi-line phones and manages appointment scheduling</li> <li>Maintains, files, and scans medical records; prepares charts for upcoming schedules and ensures timely filing of all correspondence</li> <li>Processes medical records release requests and maintains required logs and documentation</li> <li>Preferred experience with eClinicalWorks (ECW) electronic health records platform</li> <li>Preferred familiarity with referrals, prior authorizations, and insurance verification workflows</li> </ul>
<h3>Qualifications</h3> <ul> <li>High School Diploma or GED required (higher education welcome)</li> <li>Minimum 1 year of related work experience, including data entry</li> <li>Beginner-level knowledge of medical office procedures and medical terminology required</li> <li>Prior healthcare experience with referrals, prior authorizations, and insurance verification strongly preferred</li> <li>Basic knowledge of healthcare insurance products and structures preferred</li> <li>Experience with eClinicalWorks (ECW) preferred</li> <li>Must pass a pre-employment drug screening</li> </ul>
<h3>About the Community</h3> <p>Fort Myers sits along the Caloosahatchee River on Florida's Gulf Coast — a region known for year-round sunshine, white-sand beaches, and a cost of living that remains accessible relative to South Florida metros. The greater Fort Myers area offers a wide range of outdoor recreation including boating, fishing, and access to Sanibel and Captiva Islands, alongside a growing dining, arts, and cultural scene. The region's expanding healthcare infrastructure and steady population growth make it an attractive long-term destination for healthcare professionals at every career stage.</p>