<p>This is a clinical leadership opportunity for an experienced NP or PA ready to step into a market-level management role across Pasco, Polk, Hernando, and Citrus counties in the greater Tampa, Florida region. The Clinical Services Manager (CSM) position sits within a longitudinal, integrated home-based care delivery program serving the highest-risk health plan beneficiaries in their place of residence. The role blends direct clinical oversight with workforce management, staff development, and strategic market leadership — a strong fit for an advanced practice clinician who wants to shape a growing team and drive measurable outcomes at scale.</p>
<h3>Perks and Benefits</h3> <ul> <li>Base salary range of $126,000–$188,500 annually (full-time employment), determined by local labor market, education, experience, and certifications</li> <li>Incentive and recognition programs tied to individual and market performance</li> <li>Equity stock purchase plan and 401(k) contribution program (subject to eligibility)</li> <li>Comprehensive benefits package including health, dental, and vision coverage</li> <li>Paid time off with PTO management handled at the manager level</li> <li>Professional development pathways and opportunities for career advancement within a large, growing national organization</li> <li>Drug-free workplace; pre-employment drug screening required</li> </ul>
<h3>Practice Highlights</h3> <ul> <li>Multi-county market footprint covering Pasco, Polk, Hernando, and Citrus counties — field travel is expected and integral to the role</li> <li>Serves the highest-risk health plan beneficiaries through a longitudinal, integrated care delivery model in home and community settings</li> <li>Interdisciplinary team environment: the CSM mentors and coaches a panel of Advanced Practice Clinicians (APCs) across the market</li> <li>Conducts scheduled Ride Along visits with APCs in accordance with senior leadership guidelines to ensure clinical quality and program fidelity</li> <li>Responsible for full workforce management functions: hiring, onboarding, training, scheduling, staffing plans, status changes, terminations, and PTO management via GSS/myHR systems</li> <li>Leads monthly team meetings to communicate company goals, address field concerns, and relay feedback to senior leadership</li> <li>Conducts annual performance reviews and implements coaching and corrective action plans aligned to business standards</li> <li>Develops and presents market strategy to senior leadership during formal Business Reviews</li> <li>Ensures compliance with enterprise, departmental, HIPAA, and regulatory requirements, including protection of PHI and intellectual property</li> <li>Collaborates regularly with supporting departments to optimize operational efficiency, scheduling, and staffing assignments</li> <li>Applies workforce forecasting models to manage a rapidly changing staffing environment and make data-driven decisions</li> <li>Identifies high-potential staff and creates pathways for professional growth and career advancement to reduce turnover</li> <li>Program operates within a managed care framework with attention to HEDIS and STAR quality measures</li> </ul>
<h3>Qualifications</h3> <ul> <li>For NPs: Active ANCC or AANP certification in Family, Adult, Geriatric, or Adult-Gerontology Primary Care</li> <li>For PAs: Current NCCPA certification and active state licensure</li> <li>Active, unrestricted Florida licensure (or ability to obtain by start date) with no current disciplinary actions or practice limitations</li> <li>Minimum 5 years of clinical practice experience in a clinical setting</li> <li>Active, unrestricted driver's license and access to reliable personal transportation for field visits across the four-county market</li> <li>Physical ability to navigate varied environments and position oneself as needed to perform job duties</li> <li>NPs/PAs practicing in states permitting independent practice must obtain licensing board approval (if required) within 1 month of hire, or begin working toward eligibility within 1 month and apply within 3 months of becoming eligible</li> <li>Preferred: 2 or more years of management or leadership experience</li> <li>Preferred: Prior experience in a home-based care setting and/or managed care environment</li> <li>Preferred: Working knowledge of HEDIS and STAR quality measures</li> <li>Preferred: Proficiency with electronic medical records and clinical technology platforms</li> </ul>
<h3>About the Community</h3> <p>The four-county territory of Pasco, Polk, Hernando, and Citrus spans the greater Tampa Bay region and the Nature Coast of west-central Florida — an area defined by year-round sunshine, affordable cost of living relative to South Florida, and access to Gulf Coast beaches, freshwater springs, and state parks. Tampa itself offers a vibrant urban core with a strong restaurant and arts scene, major professional sports, and highly regarded public and private school options, while the surrounding counties provide a quieter, more suburban or rural pace for clinicians who prefer space and lower density. The region's rapid population growth, particularly among older adults, makes it one of the most dynamic markets in the country for home-based and senior-focused care delivery.</p>