<p>This full-time, field-based Community Health Worker (CHW) role is embedded in the Miami, FL and surrounding Miami-Dade County communities, working directly with Medicaid members to dismantle the social determinants of health — transportation gaps, housing instability, food insecurity — that prevent people from accessing quality care. The position blends home-office flexibility with meaningful in-person member engagement, offering a structured Monday–Friday schedule and a compensation range of $20–$36 per hour. For a bilingual CHW who knows Miami-Dade's communities and wants to drive measurable health outcomes at scale, this is a high-impact role backed by a large, resource-rich managed care infrastructure.</p>
<h3>Perks and Benefits</h3> <ul> <li>Hourly pay range: $20–$36 per hour (full-time, 40 hours/week), determined by local labor market, education, experience, and certifications</li> <li>Comprehensive medical plan options with participation in a Health Spending Account (HSA) or Health Savings Account</li> <li>Dental, vision, life and AD&D insurance; short-term and long-term disability coverage</li> <li>401(k) savings plan with company contribution eligibility; Employee Stock Purchase Plan</li> <li>Paid Time Off accrual beginning with the first pay period, plus 8 paid holidays</li> <li>Education reimbursement program supporting ongoing professional development</li> <li>Mileage reimbursement at the current government rate for all local field travel</li> <li>Employee Assistance Program, Employee Referral Bonus Program, and voluntary benefits including pet insurance, legal insurance, and long-term care insurance</li> <li>Incentive and recognition programs tied to performance outcomes</li> </ul>
<h3>Practice Highlights</h3> <ul> <li>Full-time schedule: Monday–Friday, 8:30 AM–5:00 PM Eastern; specific schedule confirmed by manager at hire</li> <li>Hybrid field/home-office model — work from a dedicated home workspace when not conducting field visits; local travel approximately 25% of the time, up to 100 miles round trip</li> <li>Primary population: Medicaid members across Miami, FL and surrounding Miami-Dade County communities</li> <li>Core focus on social determinants of health: transportation, housing stability, food access, financial resources, and psychosocial support</li> <li>Member engagement conducted both face-to-face in the field and telephonically, using Motivational Interviewing techniques to support person-centered SMART goal development</li> <li>Responsibilities include individualized care plan development, referral initiation for social service programs (financial, psychosocial, community, and state-level), and post-discharge follow-up from hospital facilities</li> <li>Collaboration with patients, families, healthcare providers, and Peer Support specialists to ensure coordinated, quality care</li> <li>Documentation of all member assessments, care plans, and referrals maintained in the member's health record with strict adherence to PHI security requirements</li> <li>Accountable to utilization management benchmarks and quality outcome metrics</li> <li>Supported by a team-based managed care infrastructure with access to both company and community-based resources</li> </ul>
<h3>Qualifications</h3> <ul> <li>High School Diploma or GED required</li> <li>2+ years of field-based work experience required</li> <li>1+ year of demonstrated knowledge of community resources, culture, and values — specifically within Miami-Dade County communities</li> <li>Bilingual fluency in Spanish and English required</li> <li>Must reside within Miami-Dade County and within commutable distance to Miami and surrounding service areas</li> <li>Valid, unrestricted Florida Driver's License with state-required auto insurance and reliable personal transportation capable of local travel up to 100 miles round trip</li> <li>1+ year of computer proficiency including Microsoft Word, Excel, and Outlook; ability to maintain a secure, designated home workspace compliant with PHI protection standards</li> <li>Preferred: CHW accreditation; care management or managed care experience; knowledge of Medicaid and/or Medicare populations; background in behavioral health or substance use disorders</li> </ul>
<h3>About the Community</h3> <p>Miami-Dade County is one of the most culturally dynamic metros in the United States — a bilingual, bicultural environment where Spanish fluency is a genuine professional asset and community connection is central to effective care delivery. The region offers year-round warm weather, world-class dining and arts, proximity to the Florida Keys and Everglades, and a cost-of-living profile that, relative to other major metros, remains accessible for healthcare professionals. For a CHW who is already embedded in or deeply familiar with Miami-Dade's diverse neighborhoods, this role offers the rare opportunity to serve the community you know best while building a career within a large, nationally recognized managed care organization.</p>