<p>Baptist Home Health in Pensacola, Florida is recruiting a full-time, in-office Office Assistant to support clinical and administrative leadership at a post-acute home health agency operating within a large, nationally recognized healthcare network. This role sits at the operational center of a busy home health branch — managing medical records, physician order processing, scheduling coordination, and compliance auditing — making it an excellent fit for a detail-oriented healthcare administrative professional who thrives in a structured, patient-focused environment.</p>
<h3>Perks and Benefits</h3> <ul> <li>Hourly pay range: $16.00 – $22.85 per hour (full-time), determined by local labor market, education, and experience</li> <li>Comprehensive medical, dental, and vision benefits package (subject to eligibility requirements)</li> <li>401(k) with company contribution (subject to eligibility requirements)</li> <li>Employee stock purchase plan (equity participation opportunity)</li> <li>Incentive and recognition programs tied to individual performance</li> <li>Clear career development pathways with internal mobility across a large national organization</li> <li>Drug-free workplace; pre-employment drug screening required</li> </ul>
<h3>Practice Highlights</h3> <ul> <li>In-office, full-time position at a home health branch serving patients, families, and referring physicians across the Pensacola region</li> <li>Supports clinical and administrative leadership with a broad range of clerical, records management, and compliance functions</li> <li>Manages physician order processing — routing orders to and from physicians and tracking for timely receipt</li> <li>Pulls, reviews, and follows up on reports related to orders, recertifications, and unverified visits</li> <li>Maintains current medical records through timely document scanning and completion of End-of-Episode (EOE) audits</li> <li>Conducts discharge chart reviews and performs internal compliance audits</li> <li>Answers incoming telephone calls, delivers messages, and serves as a professional point of contact for physicians, patients, family members, and referral sources</li> <li>Processes workflow tasks as assigned by leadership in a fast-paced, team-oriented office environment</li> </ul>
<h3>Qualifications</h3> <ul> <li>Valid driver's license with current vehicle insurance and access to a dependable vehicle or public transportation</li> <li>Demonstrated computer proficiency, including data entry and standard clerical business machine operation</li> <li>Strong telephone communication skills and professional written and verbal communication</li> <li>General clerical and organizational skills with the ability to type accurately</li> <li>Ability to work both independently and collaboratively as part of an administrative team (preferred)</li> </ul>
<h3>About the Community</h3> <p>East Pensacola Heights is a residential neighborhood situated along the Escambia Bay, just minutes from downtown Pensacola and the Gulf Coast's celebrated white-sand beaches. The greater Pensacola area offers a low cost of living relative to most Florida metros, a warm climate year-round, and a strong sense of community anchored by a growing healthcare and military presence. Outdoor recreation — boating, fishing, hiking in the nearby Gulf Islands National Seashore — is abundant, and the area's historic downtown district provides dining, arts, and cultural amenities that make it a genuinely livable coastal city.</p>